Experience China,
Without the Stress.
Navigate China's digital ecosystem with confidence. From WeChat Pay to train bookings, we're your 24/7 pocket guardian making every journey seamless.
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Your Pocket Guardian
Real humans, instant responses, via WhatsApp. Not a bot, not an app—just helpful people who know China.
Instant Response
Average response time under 2 minutes. We're always standing by.
Pay-First, Settle-Later
We can pay for restaurants, taxis, etc. on your behalf. No more payment panic.
Local Expertise
Our team lives in China. We know every app, payment system, and local trick.
24/7 Around the Clock
Whether it's 3 AM or rush hour, our team is ready to help across time zones.
Simple, Transparent Pricing
Choose the level of support that fits your travel style
Survival Kit
Essential guide to get started
- PDF Guide: Apps & Setup
- VPN Recommendations
- Payment Setup Walkthrough
- Basic China Travel Tips
Landing Guardian
Perfect for most travelers
- Everything in Free
- 24/7 WhatsApp Support
- Emergency Pay-First (we pay, you settle)
- App Troubleshooting Help
- Translation Assistance
- Valid for 14 days
Secure payment powered by PayPal
Concierge
White-glove experience
- Everything in Guardian
- Dedicated Account Manager
- Pre-Trip Setup Video Call
- Restaurant & Hotel Bookings
- Custom Itinerary Planning
- Priority Support
- Valid for 30 days
Secure payment powered by PayPal
Detailed Feature Comparison
Choose the service package that's right for you
| Feature | Survival Kit Free | Landing Guardian $19 / 14 days | Concierge $149 / 30 days |
|---|---|---|---|
| Free PDF Guide | |||
| VPN Recommendations | |||
| Payment Setup Guide | |||
| 24/7 WhatsApp Support | |||
| Pay-First Service | |||
| App Troubleshooting | |||
| Translation Assistance | |||
| Dedicated Account Manager | |||
| Pre-Trip Video Call | |||
| Restaurant/Hotel Bookings | |||
| Custom Itinerary Planning | |||
| Priority Response | |||
| Validity | Forever | 14 days | 30 days |
Survival Kit (Free)
- Free PDF Guide
- VPN Recommendations
- Payment Setup Guide
- 24/7 WhatsApp Support
- Pay-First Service
- App Troubleshooting
- Translation Assistance
- Dedicated Account Manager
- Pre-Trip Video Call
- Restaurant/Hotel Bookings
- Custom Itinerary Planning
- Priority Response
- Validity(Forever)
Landing Guardian ($19)
- Free PDF Guide
- VPN Recommendations
- Payment Setup Guide
- 24/7 WhatsApp Support
- Pay-First Service
- App Troubleshooting
- Translation Assistance
- Dedicated Account Manager
- Pre-Trip Video Call
- Restaurant/Hotel Bookings
- Custom Itinerary Planning
- Priority Response
- Validity(14 days)
Concierge ($149)
- Free PDF Guide
- VPN Recommendations
- Payment Setup Guide
- 24/7 WhatsApp Support
- Pay-First Service
- App Troubleshooting
- Translation Assistance
- Dedicated Account Manager
- Pre-Trip Video Call
- Restaurant/Hotel Bookings
- Custom Itinerary Planning
- Priority Response
- Validity(30 days)
Travelers Love Us
Real stories from real travelers who explored China with confidence
Absolute lifesaver! My WeChat Pay stopped working on day 2, and the ChinaEasey team paid for everything from meals to taxis for me. Response time was under a minute. Worth every penny!
I travel frequently and usually figure things out myself, but China is different. ChinaEasey removed all the stress. The team is knowledgeable, responsive, and genuinely helpful.
I was skeptical about needing help, but China's digital ecosystem is genuinely hard to navigate. Having someone instantly available on WhatsApp was incredibly reassuring.
The free guide alone was super helpful! But when I saw how complex everything was, I upgraded to Guardian. Best decision ever. They saved me hours of frustration.
The Concierge package was worth it! They booked all my restaurants, helped me buy train tickets, and even translated a medical issue I had. Felt like having a local friend.
Visited Beijing, Shanghai, and Xi'an. Each city had different issues—different apps, payment problems, language barriers. ChinaEasey handled everything perfectly.
Absolute lifesaver! My WeChat Pay stopped working on day 2, and the ChinaEasey team paid for everything from meals to taxis for me. Response time was under a minute. Worth every penny!
I was skeptical about needing help, but China's digital ecosystem is genuinely hard to navigate. Having someone instantly available on WhatsApp was incredibly reassuring.
The Concierge package was worth it! They booked all my restaurants, helped me buy train tickets, and even translated a medical issue I had. Felt like having a local friend.
I travel frequently and usually figure things out myself, but China is different. ChinaEasey removed all the stress. The team is knowledgeable, responsive, and genuinely helpful.
The free guide alone was super helpful! But when I saw how complex everything was, I upgraded to Guardian. Best decision ever. They saved me hours of frustration.
Visited Beijing, Shanghai, and Xi'an. Each city had different issues—different apps, payment problems, language barriers. ChinaEasey handled everything perfectly.
Frequently Asked Questions
Everything you want to know about ChinaEasey
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